Analysis of the Organizational Culture Puskesmas in the Implementation and Development of Information Systems in Tasikmalaya Regency, Indonesia

Abstract

The existence of information technology for an organization is very important and has a
positive impact on various activities if it is planned and used correctly and appropriately.
Application often encounters obstacles, which can come from internal or external. In the
health sector, the information system in Puskesmas has been widely developed in Indonesia,
including in the Tasikmalaya district with a very wide area and variety of conditions, both
easy to reach and difficult so that risk factors can hinder the implementation. The purpose of
this research analyzes the description of organizational culture in the implementation of the
information technology system of Puskesmas in the Tasikmalaya district. This type of
quantitative with the Organizational Culture Assessment Instrument (OCAI) model, carried
out in the Tasikmalaya District Health Officer consisting of 30 puskesmas. The subject is the
information technology manager or the head of the puskesmas from 30 places, totaling 30
people. The sampling technique is purposive, using a structured questionnaire instrument.
Data based on quantitative research were processed and analyzed using OCAI with the results
of scores categorized. The results showed that the type of organizational culture of puskesmas
personnel towards the implementation and development of information systems was an
official and structured type of organizational culture (2,84). This means that so far the
puskesmas in implementing the information system are more on aspects and controls.
Expectations are changes that are oriented to customer satisfaction and provide boundaries
for the cultural system in the organization.